Read Our Just-Released List of Our 5 Customer Service and Community Values
You’ve probably seen painted roll off dumpsters everywhere in commercial and residential areas, but it’s sometimes hard to tell which rent-a-dumpster businesses are the most affordable and reputable among the many options on the market.
As we always say, Small Haul Containers is committed to providing on-time, affordable, carefully-managed, large and small roll-off dumpster service that can handle seamless delivery and pick up for all kinds of projects in Kansas City.
However, to double-down on our commitment to these services, we’ve decided to release a list of our company’s five values for customer service and for our participation in the community we live in, as we believe it provides our customers with a strong sense of what to expect when working with us.
We keep this document close at hand to continually maintain our focus on excellence in our industry, but we’ve decided to release it here as a form of transparency about our business, when you’re looking for your next dumpster rental for your Kansas City-area project.
Just Released: Our 5 Customer Service and Community Values for the Kansas City Dumpster Rental Market
1. We Exist to Serve Our Customers: There is No Unimportant Question or Concern
It is important to remember that our customers are often in the middle of renovations and cleaning projects that are bringing some level of stress to their lives. They are going to have many questions and concerns as they go about the process of utilizing a dumpster rental service, and we’re here to address them all, no matter how small.
We remember what it was like to undertake a major home project ourselves, and we wish we had a supportive, empathetic company to guide us through the residential dumpster rental process. Now, we can be that support for customers in the Kansas City area.
2. We Work Tirelessly to Match Our Customers with the Perfect-Sized Residential Dumpster Rental
Our customers don’t always know exactly what size rental dumpster they need, and are usually concerned about under- or over-purchasing, as they don’t want to end up with too little space in the container, and they certainly don’t want to overspend.
As we serve our customer base, we are committed to continually honing our experience and expertise to provide the exact size they need, whether it’s a large or small residential roll-off dumpster. In addition, if a customer does recognize that they need a second container, we will provide quick, effective service at a discounted rate to ensure they can complete their job as planned.
3. We Deliver Our Dumpsters On-Time, Seamlessly, and Right Where They’re Needed
When a customer rents a dumpster for their Kansas City-area project, they expect it to be there right when they want it. Timing is everything when doing a renovation, remodel, or even a clean-up in the basement, garage, or outdoors, so we’ve made a commitment to make sure our customers are getting all of their needs met. Each of our customers also deserves to have their dumpster rental dropped off precisely where they requested it, with no harm done to their driveway or any other property. Therefore, we will always use our expert scheduling, damage-free delivery system, and dedication to our customers to ensure that they are getting excellent residential rental dumpster service in Kansas City when they want it.
4. We Provide Residential Rental Dumpsters and Hauling Services for All Types of Projects
When a customer simply needs to do a small garbage clean-out, we’ll maintain a fleet of small, residential roll-off dumpsters to handle this kind of project. For larger remodels and renovations, we’ll ensure we have several larger sizes available to customers. For yard waste and even heavy pick-ups, we can provide the perfect solution that gives customers their time back, so they can focus on their work, their families, and their busy daily schedules. A company should always provide options for a variety of services, and this is what we provide to our favorite city’s residents.
5. We Give Back to Our Community Outside of Residential Dumpster Rental
At Small Haul Containers, we give a portion of our proceeds to two Kansas City-area programs that provide social and occupational support for people with special needs through the Sonflower Adult Learning Program and Matthew’s Ministry. We can’t imagine running a business where we’re not reinvesting in the community that has given us so much. While it brings us an immense amount of satisfaction to improve the lives of our Kansas City customers through our residential roll-off dumpster rentals, we want to go further by positively impacting the lives of our community’s most vulnerable citizens.
Small Haul Containers Can Take Care of Your Dumpster Rental Needs Today
There you have it. These five values guide our commitment to excellent customer service, continuous professional improvement, and a community focus, and – as we look forward to a new season at Small Haul Containers – we hope you’ll invite us to be apart of your next project, large or small, when you’re ready to rent a residential roll off dumpster.
We’re ready to get to work when you are. Give us a call at or send us a message online.